What If I Forget to Clock In or Out

What If I Forget to Clock In or Out

We understand that mistakes happen. If you forget to clock in or out for a scheduled shift using the EVV system, it’s important to report as soon as possible by following the steps below to ensure your hours are properly recorded and processed for payment.

What to Do

  1. Go to www.lwhcare.com

  2. Click “Submit a Support Ticket”

  3. Select from the I need to category “Report a Missed Clock In/Out”

  4. Complete the required fields and submit

Our team will review your request and follow up if any additional information is needed.

Need Help?

If you're having trouble submitting your ticket, please call the LIVEWELL team directly for assistance.


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