At LIVEWELL, we’re committed to delivering compassionate, person-centered care that aligns with state regulations and Regional Center requirements. In order to maintain compliance and ensure safety, there are specific services we do not provide and activities that Care Partners are not permitted to supervise.
LIVEWELL does not provide the following services:
Medical or Nursing Services
Administering medication (including injections or IVs)
Wound care or dressing changes
Monitoring vital signs
Catheter care or feeding tubes
Any task requiring a licensed medical professional
Housekeeping Services
Deep cleaning, carpet cleaning, or house organization beyond basic tidying during a shift
Moving furniture or lifting heavy objects
Behavioral Therapy or Clinical Counseling
Care Partners are not trained therapists and cannot deliver ABA therapy, counseling, or mental health treatment
While Care Partners cannot create or deliver therapy services, they can support the implementation of approved Behavior Support Plans (BSPs) or Individual Support Plans developed by a licensed clinician or behavioral team.
Examples include:
Following specific behavior strategies outlined in the client’s plan
Using redirection tools and coping techniques already approved
Supporting the client’s goals related to emotional regulation or social skills
Reinforcing structure, routines, and strategies taught by professionals
Care Partners receive guidance during onboarding and orientation on how to respectfully and safely follow behavioral plans within their role.
Even if part of a regular household routine, Care Partners may not be left responsible for supervising:
Siblings or Other Children
Only Regional Center-approved clients may be supported during a shift
Siblings must be cared for by a parent or guardian during the shift
Water Activities Without Direct Parent/Guardian Supervision
This includes swimming, bathing, or activities near a pool or large body of water
Use of Fire or Dangerous Equipment
Care Partners cannot supervise or operate power tools, lawn mowers, electric scooters/E-Bikes or similar equipment with the client
If you’re ever unsure whether an activity or service is allowed, please reach out to the LIVEWELL Support Team or submit a ticket at www.lwhcare.com.